jdbygg Privacy Policy
At jdbygg, the security of your personal data is one of our core responsibilities. This policy explains what data we collect, how we use it, and how we protect it.
Introduction and Purpose of This Policy
This policy applies to all players and users who use the jdbygg platform.
jdbygg is a platform offering football betting, Live Casino, slots, and fish shooting games for players in Myanmar. We take the protection of your personal data seriously. This Privacy Policy ("Policy") explains how we handle your data when you use the jdbygg.vip website, mobile application, and related services ("Services").
Scope of This Policy
This policy is intended to protect your data in the following situations—
- When you register an account and play on jdbygg.vip
- When you make a deposit, withdrawal, or payment
- When you contact us through customer service Live Chat or email
- When you browse the website
- When you participate in bonuses, cashback, or prize activities
Types of Data We Collect
The data we collect is used only to provide our services and to protect your account.
Data You Provide (Direct Data)
Data you fill in yourself when registering an account or using our services—
- Full name
- Date of birth (to confirm you are 21+)
- Email address
- Phone number
- Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, etc.)
- Messages you sent to customer service
Automatically collected data
Data collected directly by the system when you use the service—
- IP address and internet connection data
- Computer, phone model and operating system
- Browser type and language settings
- Access time (MMT) and page view history
- Gaming history — game type, duration and results
- Session token and cookie data
Financial data
Data required to process deposits, withdrawals and payments—
- Payment channels (KBZPay, AYA Pay, CB Pay, Wave Money, etc.)
- Amount (Ks) and transfer ID
- Deposit / withdrawal history summary
We do not store full bank card numbers or CVV codes.
Cookies and tracking technologies
The website uses cookies to keep things running smoothly and to improve your experience—
- Essential cookies: Login session, security token
- Functional cookies: Language settings, UI preferences
- Performance cookies: Visit frequency and page engagement metrics
You can restrict cookies in your browser settings, but some parts of the service may be limited as a result.
How we use your data
Data we collect is used only to deliver the service and is never sold to anyone without your consent.
Account management
We use the data you provide to create, verify and update your jdbygg account, including login checks and account security actions.
Financial transactions
We use data to verify, record and — where needed — resolve issues with deposits (minimum 5,000 Ks) and withdrawals (minimum 20,000 Ks).
Customer service
We keep communication records from our 24/7 live chat and email support so we can understand and resolve your issues.
Security and protection
We analyse data to detect and prevent fraud, financial misconduct and misuse of the service.
Service improvement
We analyse which game types players engage with most and how they use the site, so we can keep improving the service.
Communications
We use email to send important notifications about gameplay and your account. If we send promotional emails, you can unsubscribe at any time.
Data sharing and disclosure policy
Here we explain who we share your data with.
We do not sell, rent or share your personal information with any third party for commercial or research purposes. Data sharing only occurs in the following cases—
Service providers
Third parties who work directly with us — such as payment processors, data infrastructure services and software providers — can access data only to deliver those services and may not use it for their own purposes. We have data protection agreements in place with all such service providers.
Legal requirements
We may be required by law to disclose data to comply with legal proceedings, court orders or official requests from Myanmar authorities.
Business transfers
In the event of a major business change such as a merger, acquisition or asset transfer, data may be involved, and we will ensure it continues to be protected in line with this policy.
Data retention period
Here we answer how long we keep your data.
Account data
We retain account data for as long as your jdbygg account remains open. After your account is closed, financial records will be kept for the period required by law.
Financial records
Deposit/withdrawal records and game results are retained for a set period for legal and data audit purposes.
Communication Records
Customer service email and live chat records are stored for the purpose of resolving issues and improving service quality.
Data Deletion
Data with no legal retention requirement is securely deleted once the retention period ends. Deletion requests from users will also be handled.
Data Security Measures
jdbygg has technical and organizational measures in place to protect your data.
SSL Encryption
All data transfers are protected with SSL/TLS encryption.
Firewall Protection
Firewalls and access controls are in place to prevent unauthorized access to the server.
Access Control
Data access is restricted through Role-Based Access so that only authorized personnel can view it.
Audit Logs
All data access is logged and reviewed on a regular basis.
We treat data security as our top priority, and we also understand that no digital system can guarantee complete protection. That is why we strongly encourage you to keep your account password strong and never share it with anyone.
Your Data Rights
You have clear rights regarding your personal information.
Right to Access
You can request to view any data that jdbygg holds about you.
Right to Correction
You can request corrections to any inaccurate or incomplete data.
Right to Deletion
You can request that your data be deleted, unless legal obligations require it to be kept.
Right to Restriction
If you are unsure whether your data should be deleted, you can request that it be temporarily restricted from use.
Right to Data Portability
You can receive the data you have provided in a readable format and transfer it wherever you choose.
Right to Opt Out
You can unsubscribe from promotional emails at any time.
To exercise any of these rights, please send an email to [email protected]. You can also reach us through our 24/7 Live Chat.
Protection for Under 21
Preventing Underage Access
jdbygg services are intended for adults aged 21 and above only. We do not intentionally collect data from anyone under 21. If we become aware that data from a person under 21 has been collected, we will immediately delete all such data and close that person's account. If you are under 21, please do not use jdbygg.
Policy Update Notice
How We Notify You of Changes
We may revise this policy from time to time. When a significant change occurs—
- An updated record (Last Updated) will be shown on the website
- Players may be notified by email
- A notice may appear on screen when you log in
Continuing to use our services after a change takes effect means you accept the updated policy. If you do not agree, please contact us at [email protected].
Data Contact
If you have questions about this policy or would like to exercise your data rights, please get in touch with us.
Email Contact
You can reach us by email for any data requests or questions related to this policy—
Live Chat Support
You can contact us directly through this website via our 24/7 Myanmar-language Live Chat. Whether it is a data request, an account question, or anything else, we are ready to help right away.
Privacy Protection — Questions & Answers
A collection of the most common privacy-related questions from our players, all in one place.